1/ Please check whether the water-filled in is beyond the max, water level line. The liner of the cup is marked with three water level lines corresponding to the function of boiling water, cold beverages, and hot beverages.

2/ Please fill in the appropriate amount of water according to your needs, which shall not exceed the corresponding water level lines. Please avoid grinding or heating for the second time in case of any stoppage to prevent overflow.

It's ok to get them soaked or not.

We use 6 fine stainless steel grinding blades to quickly blend the nuts for nutritious and smooth results. You can enjoy the nut milk without any hassle. If you still want to pre-soak the nuts, you could choose the [Delay/Set time] button to get into the appointment mode. It’s all based on your preference.

The soybean dregs are the nutrients of the ingredients.

The soymilk is rich in protein, calcium, phosphorus, iron, zinc, and other dozens of minerals. If the soybean dregs are thick, it's usually caused by excessive ingredients with the proportion as specified in the manual. Normally, the soymilk produced does not need to be filtered and can be drunk directly.

Please note the decibel of the milk maker machine is lower than 60 dB.

When the soymilk maker is running at a high speed, you can hear the ingredients being ground and the ingredients hitting the stainless steel lines, which is a normal phenomenon.

The machine is not dishwasher safe. Please remember the "Three Don't" principle.

1/ Please do not use steel wire scrubbers to avoid scratching the inner tank.

2/ Please do not directly rinse the handle and base with clean water. The water can get inside the machine easily and cause a short circuit.

3/ Please do not directly touch the cup with your hands. There are blades in the cup, which may pose the danger of cutting hands.

To clean the machine, you can first activate the high-temperature washing mode designed on the milk maker, and then clean it with the special brush for cleaning the milk maker. After the cleaning is finished, do not put the machine upside down or store it in a humid environment. Check it the base is dry or not before operating it.

Absolutely! We have a variety of fun beverage and smoothie recipes available on our Recipes page for inspiration. You can use this machine to create your own stylish drink. Here are the grains and nuts we recommend:

- Almond

- Cashew

- Oat

- Soybean (which must be done in the Hot setting)

- Coconut

- Walnut

- Rice

- Hemp

- Flax

- Sesame

- Mung bean

- Peanut

- pistachio

Please don't do that.

The soy milk must be heated to 212 degrees Fahrenheit to be safely consumed. We designed the [Soymilk] mode for this purpose. It is the only base ingredient that must be heated to this temperature for safe consumption.